The rise of 'social media auditors,' who film businesses to create viral content, poses a challenge for HR.
These auditors, operating without formal authority, often provoke confrontations to gain attention online.
HR should prepare staff with clear policies on handling such situations, emphasising a calm and professional response to avoid negative publicity.
How can your organisation effectively train employees to manage these encounters and protect its reputation?
For more information, head to: https://heyor.ca/N2aaiF
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