Today’s legal clients are more tech-savvy and far less tolerant of slow responses or confusing bills

​Today’s legal clients are more tech-savvy and far less tolerant of slow responses or confusing bills. As a recent Legal Futures article highlighted, clients now want clarity on pricing, upfront certainty around costs and digital-first services that fit with their fast-paced lives.

What’s changing?

- Billing models are evolving – fixed fees and value-based pricing are increasingly replacing the traditional billable hour.

- Technology is central – digital tools for drafting, research and workflow are helping firms deliver faster, more efficient services.

- Transparency builds trust – clients expect clear budgets, regular updates and no surprises when the invoice arrives.

For recruitment, this creates both opportunity and responsibility. The lawyers most in demand are those who combine technical expertise with digital fluency and who can clearly demonstrate the value they bring. This isn’t about replacing lawyers, it’s about shaping the future of the profession.

Our role is to help both clients and firms succeed in a market where value, clarity and technology are setting the new standard.

Read more here:https://heyor.ca/EQ7Ho3

#LegalInnovation #FutureOfLaw #ClientExpectations #LegalRecruitment